KEY CONCLUSIONS FROM THE 2024-2025 STUDY

Polish NGOs
in the Age of Algorithm

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ABOUT THE REPORT

What's inside?

The report “Not Only Artificial Intelligence: Digital Technologies in Non-Governmental Organizations” explores how Polish NGOs use digital technologies — from basic tools to AI-based solutions. It was developed with NGO leaders in mind who want to better understand the opportunities, challenges, and needs related to digital transformation in the social sector. Its goal is to inspire, educate, and support organizations in the conscious and effective implementation of technology. The report was prepared by the Klon/Jawor Research team and Sektor 3.0.

Case studies and examples of technology implementation in organizations

44%

of organizations believe that AI can improve their operations and support the achievement of their goals

Data from 1,000+ organizations: statistics, charts, and a digital transformation assessment

79%

of organizations see a need to increase their use of technology

Key findings, best practices, and implementation guidelines from experts and digitally mature organizations

29%

of organizations use tools based on artificial intelligence

DIGITAL TECHNOLOGIES IN NGOs REPORT

What you'll learn
from the report?

Do technologies enable organizations to better fulfill their mission? Where do organizations gain knowledge about best practices for implementation, and how do they overcome barriers? What does the digital future of Polish NGOs look like?

Digital Technologies in NGOs

Artificial Intelligence in practice

Needs and development barriers

DIGITAL TECHNOLOGIES IN NGOs REPORT

Expert Commentary

The report shows that 76% of organizations experience challenges related to implementing digital technologies and identifies specific areas where these difficulties occur — so what can we do with this information? I suggest treating it as a ready-made list of priorities to incorporate into our organizations’ strategic plans.

RADOSŁAW JASIŃSKI

Polish-American Freedom Foundation

Artificial intelligence is rarely considered at the level of entire processes or projects, as there is a common belief that it is too complex and requires expert knowledge. In reality, many applications only require analytical and communication skills. It is worth changing the narrative: AI is not an elite solution, but an accessible tool that can increase efficiency and bring structure to a team’s work. The key is not so much familiarity with specific tools, but the ability to map internal processes and organizational needs in order to understand where artificial intelligence can truly add value.

Edyta Sadowska, PhD

futurist and innovator

Given the specific nature of the non-profit sector—comprising many organizations with limited resources—umbrella initiatives can be an effective solution. This creates an opportunity for one organization, acting as the initiative’s leader, to purchase multiple licenses or secure technology partners and sponsors. In the next step, the leader can distribute the technological solution among smaller organizations within the network—ideally as a comprehensive package that includes training and implementation support.